Smartlink Hearing Aid
My mother contracted German measles when she was pregnant with me. Consequently, I was born deaf in my right ear and also with a hearing loss in my left ear. I really started to struggle with my hearing when I went into a people person job
I first met Brad and Rachel at one of their Open Days where they allowed me to trial a hearing aid. I didn’t realize how much I was missing out on! The TV volume went down and I could hear my family much more clearly.
I decided to purchase a hearing aid, but was in the process of buying property, so my finances were tied up for a couple of months. Brad and Rachel gave me a loan aid to use at no charge in the meantime. They even let me take it on holidays so I didn’t miss out on conversation with family.
I also decided to purchase Smartlink – an FM system to help me hear better when it’s noisy and in meetings. This device is great because I can hear better in meetings and can use my mobile phone hands free in the car via blue tooth technology in my Smartlink and phone.
Initially, we had some problems with background noise, but Brad, Rachel and Jenny from Phonak worked hard to make sure I got a good outcome. Nothing was a problem to make sure I was satisfied.
My family is happy that I have taken the steps to improve my hearing. My wife always makes sure that I am wearing the hearing aid – not that she needs to remind me. I would definitely recommend that if you have a hearing loss, go and see Brad and Rachel. You won’t regret it.
If you would like to talk to Mr Walker about his experience with hearing loss and hearing devices, you can email him at: firstname.lastname@example.org